Who We Are

Who We Are

Five 9 Group is a Virginia small business providing innovative information technology (IT) solutions of the highest quality and focusing on translating customer requirements into productive and effective results.

More than 25 years of developing and managing highly critical and sensitive data, and business intelligence systems for the Department of Homeland Security (DHS) and the former Immigration & Naturalization Service (INS) have provided our team a wealth of DHS infrastructure, application, database and business knowledge.

Our customers and partners recognize us as industry leaders in Database Management and Systems Administration, Business Intelligence Solutions, and Technical Project Management.

In addition to our in-depth knowledge of the IT infrastructure, Five 9 Group retains extensive subject matter expertise and a close working relationship with key operational managers and stakeholders.

DHS Domain Knowledge

Five 9 Group has extensive knowledge of the DHS mission, operational drivers, and business practices. Our team members have over 25 years supporting DHS operational IT systems and those of the former INS. We provide subject matter expertise in the offices of Immigration and Customs Enforcement (ICE), US Citizenship and Immigration Services (USCIS), Customs and Border Protection (CBP), US-VISIT, and other DHS components. The Five 9 Group’s hands-on operational, support and systems development experience includes the following business areas:

  • Enforcement and Removal Management (ICE/Office of Detention and Removal Management and the Secure Communities Program)
  • Investigations (ICE/Office of Investigations)
  • Border Patrol (CBP/Office of Border Patrol)
  • Inspections (CBP/Office of Field Operations)
  • Adjudications and Naturalization (USCIS)
  • Biometrics and Identity (US-VISIT)

Recognition

Five 9 Group strives to excel in providing consistent successes to our clients. Five 9 Group and our team members have regularly been recognized for superior performance by our clients:

  1. Awards from major prime contractors and DHS for outstanding performance and support of customer requirements
  2. ICE and DRO management recognition for outstanding performance
  3. ICE outstanding service recognition in data center migration planning and execution efforts
  4. ICE IIDS Project Manager recognition for superior performance
  5. ICE FRR Project Manager appreciation for outstanding project execution
  6. ICE Data Management Director’s appreciation for significant improvements in Enterprise monitoring and support
  7. Management recognition for superior performance in the CLAIMS 4 database migration (across three separate platforms at three separate data centers)
  8. Recognition of efforts to complete the ENFORCE migration (with multiple Relational Database Management System (RDBMS’s) and Operating System (OS) modernizations)
  9. System deployment award for US VISIT