Business Intelligence Solutions

Five 9 Group has the people, skills and abilities to move your Business Intelligence (BI) project through the entire life-cycle from requirements definition, through design and development, to implementation and operational support. We are well versed in the System Development Life Cycle (SDLC) and System Life Cycle Management (SLM) processes followed by USCIS and ICE and will employ the most appropriate development methodology: waterfall, iterative, agile or rapid application development.

Our Business Intelligence (BI) service offerings address:

Data Warehouse Development

Demonstrated Results

Team members led the design, development and deployment of the ICE Integrated Decision Support (IIDS) system from requirements through design, stand-up, configuration, and maintenance of the entire data warehouse environment.
We are leading the ICE Financial Reporting Repository (FRR) effort to support agency wide financial reporting and reconciliation

Services and Experience

Our data warehousing capabilities will provide the data structure you need to report on and analyze your organization from a truly strategic point of view. We have extensive data warehousing experience in these areas:

Data Analysis: Analyze transactional data from multiple sources to provide the business rules and roadmap to create a data model to allow rapid, accurate reporting across your enterprise
Data Modeling: Design the data model and document the business rules for mapping transactional data to the warehouse
Data Extraction, Transformation and Loading: Move your transactional data and transform it into an analysis-friendly data structure
Data Quality Assurance: Cleanse, standardize and improve data that may be unreliable, duplicated, incomplete, or inaccurate to provide a more accurate reflection of your business. Develop actionable reports, identify and reconcile inconsistencies and inaccuracies

Reports/Ad Hoc Analysis/Dashboards

Demonstrated Results

The Five 9 Group Business Intelligence Development Team is designing and developing a complete Business Intelligence Solution for the new ICE Financial Reporting Repository (FRR).
Five 9 Group was recognized by its prime contractor for outstanding performance on managing and delivering the first release of ICE Integrated Decision Support (IIDS) system. Included was a “drill-down” dashboard of Detention and Removal (DRO) metrics for internal and external reporting.

Services and Experience

Our robust systems translate your data into information, and your information into intelligence with the appropriate detail for each level of your organization. Our business intelligence team works with executives, managers, analysts, and line personnel to ‘tune’ your BI environment to peak efficiency and provide actionable information.

We translate user needs into meaningful applications that provide information when and where it’s needed. We have extensive experience with the following:

Standard Reports: Regulatory, operational, and field level reports require the same queries to be run repeatedly. We build user customizable reports so that a single report template replaces a variety of reports, simplifying your system and making it easier to find what you need
Ad hoc Analysis: No one can see the future and your business analysts need tools to allow them to answer the new questions that certainly will arise. We provide easy to navigate business intelligence tools, build custom data models for the various aspects of your business and help your power users develop their own queries
Dashboards: Five 9 Group delivers visually appealing snapshots of your business to allow decision makers to identify and take action on issues as they arise. Drill down capabilities make it possible to pinpoint the source of a problem, avoid “shotgun” approaches, and ensure that business intelligence solutions or mitigation actions are on target

Development Support

Services and Experience

Five 9 Group has the expertise and knowledge to support all your projects. We are experienced in:

Technical test compliance audits reports
Capturing quality metrics for management reviews
Creating and maintaining Systems Assurance Quality Management Plans and associated QA processes: Deviation Requests Approval, Process Audits, Test Compliance Audits, Stakeholder Reviews, Lessons-Learned, Quality Metrics, Root Cause Analyses, Test Thresholds, High Priority Technical Alerts

We have the knowledge and experience needed to manage and maintain your Systems Engineering Life Cycle (SELC). We can support all DHS-related milestone reviews including: Project Tailoring, Planning, Requirements, Interim Requirements, Preliminary and Final Architecture and Design, Test and Release Readiness Reviews. Additionally, Five 9 Group can conduct Risk Assessments on your projects.

Independent Verification and Validation (IV&V)

Services and Experience

Five 9 Group partners provide complete Independent Verification and Validation (IV&V) solutions for your organization and applications:

Establish and maintain the test laboratory: Enterprise servers, applications and databases
Create Testing Options, Test Plans and Closure Memos for your release cycles
Conduct tests (functional and regression) using automated test tools such as Mercury Quality test suite
Conduct independent document assessments of your system lifecycle documentation

Security Test and Evaluation (ST&E)

Five 9 Group partners have the expertise to create Security Test and Evaluation (ST&E) Plans and Security Assessment Reports. We can conduct ST&E, review Certification and Accreditation (C&A) packages, develop and implement new security policies and procedures, and develop and maintain Interface Control Agreements (ICA’s).